PRIVACY POLICY

How BUILT collects, uses, and protects the information you share with us — including through our contact, tour, and waitlist forms.

Effective date: August 27, 2026

BUILT ("BUILT," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through built.biz and our contact, waitlist, and tour-request forms, how we use it, and the choices you have.

Information We Collect

When you submit a form on this site — including waitlist, tour request, quote request, or general inquiry forms — we collect the information you provide directly, which may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • The nature of your inquiry and any other details you choose to share
  • Your consent choices for text messages, as described below

We also automatically collect limited technical information when you visit the site, such as IP address, browser type, device type, and pages viewed, through standard web analytics and cookies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry, tour request, or waitlist submission
  • Notify you about unit availability, leasing terms, and next steps at a BUILT location
  • Send you requested updates about BUILT properties and services
  • Improve our website and understand how visitors use it
  • Meet legal, accounting, and recordkeeping requirements

Text Messages (SMS)

If you check the boxes on our forms, you consent to receive text messages from BUILT at the phone number you provide:

  • Non-marketing messages about your inquiry, tour request, or waitlist submission.
  • Marketing and promotional messages, including special offers, discounts, and property updates.

Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time. Consent to receive text messages is not a condition of any purchase or lease.

Cookies & Analytics

We use cookies and similar tools to operate the site and understand how it is used. You can control cookies through your browser settings; disabling them may affect how parts of the site function.

How We Share Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate the site, process forms, and send communications on our behalf
  • Legal or regulatory authorities, if required by law
  • A successor entity in the event of a merger, acquisition, or sale of assets

Data Retention

We keep the information you submit for as long as needed to respond to your inquiry, maintain business records, and meet legal obligations.

Your Choices

You can opt out of marketing texts and emails at any time by replying STOP to a text or using the unsubscribe link in an email. To ask what information we have about you, or to request that we correct or delete it, contact us at sales@built.biz.

Children's Privacy

Our site is directed at businesses and adults. We do not knowingly collect information from children under 18.

Security

We use reasonable safeguards to protect the information you provide. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the effective date updated above.

Contact Us

BUILT
Leasing & sales: sales@built.biz · (317) 762-9456
Maintenance & operations: manager@built.biz · (317) 552-1261